Questions for 110 Piece Elevator Marble Run
How do I open the battery pack?
| February 4th, 2024
Our Marble Run Elevator chain seems to be either too tight or too loose. We try adding one link, and taking one link away, this causes the chain to get stuck (when too loose), or causes the whole elevator tower to bend forward when it’s too tight. Any suggestions?
| May 12th, 2025
Dose this take marbles 16mm ( 5/8 ) or what size of marbles dose this take ?
Breanna A. | May 14th, 2020
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BEST ANSWER: This marble run will use the glass marble you may have played with as a child. The size is approximately 1/2" in diameter.StaffMay 14th, 2020Staff
what parts are included in ir?
Peter T. | May 7th, 2022
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BEST ANSWER: A motorized elevator, and 110 pieces.
Where do i get the battery pack that plugs into the elevator, mine didn't have one?
Jessica A. | January 13th, 2022
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BEST ANSWER: Thanks for letting us know! We appreciate you reaching out. We can provide you a replacement battery pack. Please contact our Customer Service team directly at 1 (800) 274-6123 or [email protected] to arrange this.StaffJanuary 14th, 2022Staff
Can you mix and match all of the different marble run sets?
| April 15th, 2020
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BEST ANSWER: All of our MindWare Marble Run sets are compatible and can be used together to build even bigger mazes. Here’s a link to all compatible sets for easy browsing! https://www.mindware.orientaltrading.com/building-sets/marble-run-a1-555988-1.fltrStaffApril 17th, 2020Staff
Can you purchase the elevator separately?
| April 14th, 2020
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BEST ANSWER: Yes! We sell the Motorized Marble Run Elevator as an add on set. I've included a link below so you can find it easily. https://www.mindware.orientaltrading.com/motorized-marble-run-elevator-a2-13765887.fltrStaffApril 17th, 2020Staff
Can I get a purpleX1 replacement part? Liam Patterson 4501 Business Center Dr #3126 Fairfield, CA 94534?
| May 26th, 2026
Where can I find a charger for the motor?
| February 13th, 2026
Where can I find a replacement battery pack?
| October 4th, 2025
I already have your other marble run sets. Is it possible to buy the elevator portion separately, as an add-on?
| November 27th, 2023
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BEST ANSWER: Yes, we do sell the elevator as an add on accessory! You can find it here: https://www.mindware.orientaltrading.com/motorized-marble-run-elevator-a2-13765887.fltr?StaffNovember 27th, 2023Staff
what are the box dimensions?
alisha n. | December 12th, 2022
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BEST ANSWER: The 110 Piece Elevator Marble Run box measures 12.5 x 14 x 3.5 inches.StaffDecember 19th, 2022Staff