Questions for Mushroom Playhouse
do you have a PDF of the assembly instructions?
| June 23rd, 2024
I’m trying to dissemble the mushroom, the curved connectors will not release, and the outer rings will not depress at all. How can I get the connectors to release?
| September 14th, 2024
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BEST ANSWER: We're sorry to hear you are having trouble disassembling. Please email us as [email protected] if you are still in need of assistance. Depressing the outer rings should release the poles, so we would love to help troubleshoot if they are still stuck.StaffOctober 25th, 2024Staff
I'm trying to dissemble the mushroom - but some of the connectors will not release. Do you recommend another way?
| June 27th, 2024
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BEST ANSWER: Thanks for reaching out. The connectors are specially designed to hold tight when poles are inserted, however they can easily be released by pushing the outer ring on the connecter inwards which will disengage the grip. If you need additional assistance, please email us at [email protected] and we can help with further instruction.StaffJune 27th, 2024Staff
Does this pop open or does it have rods you have to take in and out to put it up and break it down?
| December 7th, 2023
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BEST ANSWER: The Mushroom Playhouse is built by connecting poles that snap and lock together which gives the tent impressive stability.StaffDecember 7th, 2023Staff
can this be assembled and disassembled for moving purposes?
| September 14th, 2023
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BEST ANSWER: Yes! The poles have a secure connector for stability, but the connectors can also be easily clicked apart to release the poles for storage or transport.StaffSeptember 14th, 2023Staff
Is this fabric machine washable?
| June 5th, 2023
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BEST ANSWER: We recommend spot cleaning the fabric cover only.StaffJune 14th, 2023Staff
Is this going to come back in stock?!?
Stephanie S. | January 25th, 2023
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BEST ANSWER: Thanks for your interest in our Mushroom Playhouse. We expect it to be back in stock around mid April.StaffJanuary 31st, 2023Staff
What color is the mushroom?
| November 9th, 2022
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BEST ANSWER: The Mushroom Playhouse base is primarily white and the top and door are a soft peach color.StaffNovember 10th, 2022Staff
I recently purchased this item. After assembly I tried to disassemble it since it takes up a large space. I was unable to do so and in turn the PVC broke. Is there a way to properly disassemble this tent?
| September 15th, 2021
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BEST ANSWER: Thank you for reaching out! To release the poles, locate the ring that encircles the connection pieces and push the ring back. This will disengage the connection. Please feel free to contact our customer service team at [email protected] regarding a replacement for your broken piece.StaffSeptember 17th, 2021Staff
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