Questions for Polar Bear Prize Claw Machine For Kids

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12 questions
Help! We’ve lost all our coins! Is there a way to buy replacement coins?
| July 20th, 2025
What are the dimensions?
| September 4th, 2024
  • BEST ANSWER: The Polar Prize Machine measures 16" tall from bottom to the top of the ears, 11.5"wide and 10"deep.
    Staff
    November 22nd, 2024
    Staff
Would this claw be able to pick up the micro Squishmallows?
| October 21st, 2025
Can you operate it without the coins?
| November 25th, 2025
  • BEST ANSWER: The coins are required for operation.
    Staff
    December 16th, 2025
    Staff
Can it pick up candy?
| November 25th, 2025
  • BEST ANSWER: Yes, the claw machine will pick up fun size candy, but we don't recommend anything as small as tootsie rolls as these may bypass the sensors that register when a prize passes through the chute.
    Staff
    December 16th, 2025
    Staff
I've had it for a few months and it worked great. Now, the side to slide is working, but not the vertical. Does anyone know how to fix the machine?
| May 9th, 2025
Does it come with prizes?
| November 29th, 2024
  • BEST ANSWER: Ten plush prizes are included.
    Staff
    November 29th, 2024
    Staff
Can you buy more prizes?
| December 15th, 2025
  • BEST ANSWER: Yes! We have a squishy animals set that works great as additional prizes (sku 14478532). You can also fill with other items of your choosing. We have successfully tested the machine with fun size candy bars, skittles, keychain-sized popper toys and mini play dough. Very small items like Tootise rolls can slip by the drop sensor and won't always trigger the machine's electronics, so we recommend not using items of that very small size.
    Staff
    December 16th, 2025
    Staff
What does 2 sets in the description mean ?
| November 12th, 2025
  • BEST ANSWER: This item includes 1 Polar Prize machine, 10 plastic coins, 10 plush prizes and a USB-C power cable.
    Staff
    December 16th, 2025
    Staff
Does the Prize Machine require any assembly?
| December 1st, 2024
  • BEST ANSWER: No, the prize machine is fully assembled.
    Staff
    December 4th, 2024
    Staff
Can you turn off the music and play without sound?
| November 21st, 2024
  • BEST ANSWER: Thanks for asking. No, the Polar Prize Machine does not have a sound control option.
    Staff
    November 22nd, 2024
    Staff
What are the dimensions of the machine?
| November 5th, 2024
  • BEST ANSWER: The Polar Prize Machine measures 16” tall from bottom to the top of the ears, 11.5 “wide and 10” deep.
    Staff
    November 5th, 2024
    Staff