Returns & Refunds
If you have received items that you are not satisfied with, please contact us.
- Requests must be made within 90 days of receipt of order and 30 days for items sold by third-party sellers.
- Customer Service must authorize refunds and returns in advance.
- All products must be returned with original labels affixed.
- Only unworn clothing items (shirts, pants, sets, jackets, dresses, pajamas, etc.) may be returned.
- Returns must include the name of the original purchaser.
- Food, candy items and personalized items are non-returnable.
- Refunds will exclude shipping and handling fees.
- Monday-Friday 7AM-9PM CST
- Saturday-Sunday 8AM-8PM CST
- Monday-Friday 8AM-6PM CST
- Saturday 8AM-4:30PM CST
- Sunday CLOSED
- Lunes-Viernes 9AM-5PM CST
- Domestic: 800-327-8904
- International: 402-596-2364