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All content on this site is available, via phone, at 1-800-999-0398. . If you experience any accessibility issues, please contact us.

Returns & Refunds

Start an Online Return

Online Returns are not available for Canadian orders. Please contact us for questions or assistance.
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General Requirements For Returns:

  • Requests must be made within 30 days from the day the order is placed.
  • Customer Service must authorize refunds and returns in advance.
  • Returned items must be shipped back within 30 days from the date that the return has been authorized.
  • All products must be returned with original labels affixed.
  • Returns must include the name of the original purchaser.
  • Refunds will exclude shipping and handling fees.

Contact Information

We're here to help. Feel free to reach out to us with any questions or concerns.
Contact Form

Chat with Us

  • Monday-Friday 7AM-11PM CST
  • Saturday-Sunday 8AM-11PM CST
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Phone Numbers

Toll-Free: 1-800-274-6123
  • Monday-Friday 7AM-9PM CST
  • Saturday-Sunday 8AM-8PM CST
International Orders: 402-331-6800
  • Monday-Friday 8AM-6PM CST
  • Saturday 8AM-4:30PM CST
  • Sunday CLOSED
Operadores bilingues: 1-800-457-6728
  • Lunes-Viernes 9AM-5PM CST

Fax Number

  • Domestic: 800-327-8904
  • International: 402-596-2364
24 hours a day, 7 days a week.

Address Information

MindWare
P.O. Box 2308
Omaha, NE 68103-2308